Skip to main content
Submit a request
Sign in
Sign in
Submit a request
Search
Pinnacle Series
Help resources and articles about Pinnacle Series
Eagle Point Software
Pinnacle Series
All Categories
Pinnacle Series Admin Features
How to login to the Pinnacle Series Admin Area
External Learning Tracking - Permissions
How Do I Invite Users from Different Time Zones to the Same Live Event?
User management enhancements in Azure Active Directory
Pinnacle Series Notifications
Explanation of Pinnacle Series Platform Permissions
See all 10 articles
Platform Access
Unable to login to Pinnacle Series
How to reset your Pinnacle Series password
How To Launch the Management Utility from the Pinnacle Portal Web Tenant
Pinnacle Series password guidance
Pinnacle Series could not communicate with its Server - Error message
Clearing web browser history and cache
See all 7 articles
Pinnacle Series Content Management
Custom video will not display - File outside of current platform - no valid path was provided
Pinnacle Series Workflows - Features and Best Practices for Formatting
Workflow Hierachy and Definitions
Unable to import a file into Pinnacle Series
When to use Work Groups vs Asset Library
Custom Pinnacle Series content ideas
See all 22 articles
Pinnacle Series Enrollments
How to view and manage course enrollments
How to issue notifications to enrollees of a course or Learning Path
How to enroll users into learning
How to self-enroll into Pinnacle Series learning
Pinnacle Series User Tools
Related Learning Topics - Additional Pop-up Functionality
Related Learning topics pop-up not displaying on launched Autodesk products
Deploying Pinnacle Series User Tools
How to access Related Learning Topics
How to view Pinnacle Series Offline Content
How to install the Pinnacle Series User Tools
Pinnacle Series Browser Usage
"Trending" assets - Explained
What is the difference between a Skills assessment and a quiz?
The Benefits of Pinnacle Series User Tools
Accessing Pinnacle Series Support
How to moderate a work group discussion board?
How to find my personal documents (previously cheat sheets)?
See all 8 articles
Pinnacle Series Best Practices
Best practice guidance when searching for Pinnacle Series learning content
Pinnacle Series API
API Technical Guide - v1 Authorization and Reporting Guidance and Enhancements
Pinnacle Series API guidance
Pinnacle Series Interface Configuration
Pinnacle Series Image Recommendations
What's New?
Pinnacle Series Monthly Release Notes
Pinnacle Series-KnowledgeSmart Integration
Managing Assessments for Personalized Learning
How much time does personalized training save?
How to self-enroll into a KnowledgeSmart assessment from Pinnacle Series
Pinnacle Series Technical Configuration
Error when trying to send course assignment email in the Management Utility
Installing Pinnacle Series User Tools in a Virtual Environment
How to configure extended search
How frequently should tasks be scheduled to automate Active Directory (AD) synchronization with Pinnacle Series?
Recommended bandwidth for viewing Pinnacle Series videos
How To Update an Expiring SAML Signing Certificate for Single Sign On (SSO) App created in Microsoft Azure AD
Working with Eagle Point Software
Technical Support vs Customer Success