Quick Answer
Content Reports in Pinnacle Series are opened from the Admin Portal by selecting Reports, choosing Peak Reporting, and selecting the Content Report tab, which requires the Reporting Administrator permission to be toggled on.
What This Article Helps With
This article explains how to access Content Reports in Peak Reporting, apply filters, read the available charts, and refresh, export, or schedule Content Report data. It applies to Pinnacle Series admins and Content admins who use Content Reports for content governance, learning strategy, and user adoption monitoring.
How to Access Content Reports
- Confirm that the Reporting Administrator permission is toggled on for your account.
- Open the Admin Portal.
- Select Reports.
- Choose Peak Reporting.
- Select the Content Report tab.
- Confirm that the dashboard displays high-level metrics, visualizations, and a detailed table.
Content Report Filters
Filters narrow the Content Report data to specific insights. The following filters are available:
- Date Range – Focuses on a specific time frame for access and engagement.
- Content Type – Filters by documents, workflows, courses, or videos.
- Learning Paths – Shows usage of content within structured Learning Paths.
- Library – Drills into usage for a specific Library.
- Topics/Sub-Topics – Filters by Product, Product Version, or other defined metadata.
- Publisher – Identifies content by source or owner.
Filters can be applied across all visualizations or at the top right of a specific visualization. Decide which data fields are needed in an export before applying filters, because the applied filters determine the data that is exported. Multiple filters can be combined to isolate trends, such as advanced workflows accessed in the past quarter by a specific business unit.
Content Report Charts and Underlying Data
The Content Report dashboard includes charts that summarize adoption trends and content distribution. Each chart can be expanded to show underlying data with up to 26 detailed columns, such as Content Name, Type, Publisher, Duration, Tags, Folders, and access information.
Content by Type and Publisher (Bar Chart)
The Content by Type and Publisher bar chart shows how many items exist for each content type (Video, Document, Course, Workflow, and others) and which publishers contributed them. Use it to identify whether a Library relies too heavily on one format, evaluate publisher contributions, or find underrepresented content types that could be promoted.
Content by Publisher (Donut Chart)
The Content by Publisher donut chart shows the proportion of content published by each source. Use it to confirm that most content comes from trusted publishers, check governance alignment, or validate that external resources such as LinkedIn Learning are balanced with internal workflows.
Underlying Data Tables
Interacting with a chart opens one of two underlying data tables:
- Grouped by Content Type – Displays all content of a selected format, such as all Videos. Use it to review video Library depth, measure document adoption, or validate workflow coverage.
- Grouped by Publisher – Displays all content from a selected publisher. Use it to compare contributions across departments, identify over-reliance on one publisher, or track vendor-provided updates.
Export Methods for Content Reports
Content Reports can be exported in two ways:
- Flat Table Export (Main Content Report) – Provides the full dataset across all content with no grouping. Use it for governance reviews, compliance reports, or a master content inventory.
- Underlying Data Export (From a Chart) – Provides only the records that are relevant to the selected chart. Use it for a departmental snapshot such as all Videos used in Q1, focused leadership presentations, or publisher-specific adoption trends.
We recommend using charts for quick storytelling, Flat Table Exports for comprehensive audits, and Underlying Data Exports for category-specific deep dives.
Content Report Detailed Table Fields
The Content Report detailed table provides a full exportable dataset for governance and deeper analysis. The table includes the following columns:
- Content Name – Title of the content item.
- Content Type – Document, Course, Video, Workflow, and other types.
- Course(s) – Associated Courses that contain the content.
- Learning Path(s) – Learning Paths that include the content.
- Topic(s) – Assigned topic categorization.
- Subtopic(s) – Sub-level categorization.
- Library(s) – Library location of the content.
- URL – Direct link to the content item.
- Duration Minutes – Length of the content in minutes. A duration value entered by a content admin or publisher overrides the calculated duration. If no manual duration is captured, the calculated duration is shown (video content only).
- Calculated Duration – System-calculated total length of video content only, rounded up to the nearest minute.
- Video Durations – Breakdown of the included video lengths, shown as a duration such as 0:05.
- Difficulty – Assigned difficulty rating.
- Publisher – Who published the content.
- Created Date / Created By – When and by whom the content was created.
- Modified Date / Modified By – When and by whom the content was last updated.
- Last Accessed Date / By – When and by whom the content was last used.
- Learning Tag(s) – Skills or topics linked to the content.
- Command Tag(s) – Tags tied to software commands.
- Keywords – Assigned metadata that assists with search queries.
- Folder / Parent Folder / Path – Content location hierarchy.
Refresh, Export, and Schedule Options in Peak Reporting
- Refresh – Updates the dashboards and tables with the latest data.
- Export – Downloads the detailed tables in Excel or CSV format.
- Schedule – Automates recurring exports or alerts on a weekly, monthly, or quarterly basis.
Helpful Tips
- We recommend scheduling monthly exports for governance audits and weekly alerts for adoption monitoring by project or business unit.
- Apply filters before exporting, because the filters in use determine which records and fields appear in the exported data.
Common Questions
Why can't I see Content Reports in the Admin Portal?
Access to Content Reports requires the Reporting Administrator permission to be toggled on for the account. The available documentation does not confirm any other requirement.
What is the difference between a Flat Table Export and an Underlying Data Export?
A Flat Table Export from the main Content Report provides the full dataset across all content with no grouping. An Underlying Data Export from a chart provides only the records relevant to the selected chart.
Which file formats can I use to export Content Report data?
Peak Reporting exports the detailed Content Report tables in Excel or CSV format.
Why does Duration Minutes differ from Calculated Duration?
When a content admin or publisher enters a duration value, that value overrides the calculated duration in the Duration Minutes column. Calculated Duration shows the system-calculated length of video content only, rounded up to the nearest minute.