Applies To:
- Pinnacle Series admins.
- Content admins.
Common Causes/Issues:
An overview of content Reports in Pinnacle Series.
Solution Overview:
This document outlines how to access Content Reports within Peak Reporting, apply filters effectively, understand the available visualizations, and export or schedule report alerts for ongoing insights. Use this guide to unlock the full value of Content Reporting for governance, learning strategy, and user adoption.
Accessing Content Reports
1. With the Reporting Administrator permission toggled on
2. Navigate to the Admin Portal and select Reporting & Analytics.
2. Choose Peak Reporting and select the Content Report tab.
3. The dashboard displays high-level metrics, visualizations, and a detailed table for further analysis.
Using Filters
Filters allow you to narrow down data to focus on specific insights. Available filters include:
- Date Range – Focus on specific time frames for access and engagement.
- Content Type – Filter by documents, workflows, courses, or videos.
- Learning Paths – View usage of content within structured paths.
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Library – Drill into specific library usage.
- Topics/Sub-Topics - Filter by Product or Product Version or other defined meta-data
- Publisher – Identify content by source or owner.
Tip: Combine multiple filters to isolate meaningful trends, such as advanced workflows accessed in the past quarter by a specific business unit. Take into consideration regarding which data fields you would like in data exports - apply filters across all visualizations or at the top right for a specific visualization.
Charts, Data and Export Options
The Content Reports dashboard provides charts that summarize adoption trends and content distribution. Each chart can also be expanded to show underlying data with up to 26 detailed columns (Content Name, Type, Publisher, Duration, Tags, Folders, Access info, etc.). These insights can then be exported for further analysis or scheduling.
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Content by Type and Publisher (Bar Chart) – Shows how many items exist per content type (Video, Document, Course, Workflow, etc.) and which publishers contributed them.
Use Cases: Identify whether your learning library leans too heavily on one format (e.g., videos), evaluate publisher contributions, or spot underrepresented content types that could be promoted. -
Content by Publisher (Donut Chart) – Highlights the proportion of content published by different sources.
Use Cases: Confirm most content originates from trusted publishers, check governance alignment, or validate that external resources (e.g., LinkedIn Learning) are balanced with internal workflows.
By interacting with these charts, you can drill into underlying data tables:
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Grouped by Content Type – Displays all content of a given format (e.g., all Videos).
Use Cases: Review video library depth, measure document adoption, or validate workflow coverage. -
Grouped by Publisher – Displays all content from a selected publisher.
Use Cases: Compare contributions across departments, identify over-reliance on one publisher, or track vendor-provided updates.
When exporting, you can choose between two methods:
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Flat Table Export (Main Content Report) – Provides the full dataset across all content with no grouping.
Use Cases: Run governance reviews, generate compliance reports, or build a master content inventory. -
Underlying Data Export (From a Chart) – Provides only the records relevant to that chart selection.
Use Cases: Create a departmental snapshot (e.g., all Videos used in Q1), prepare focused leadership presentations, or investigate publisher-specific adoption trends.
Best Practice: Use visual charts for quick storytelling, flat table exports for comprehensive audits, and underlying data exports for category-specific deep dives.
Detailed Table Fields
The detailed table provides a full exportable dataset for governance and deeper analysis. Columns include:
| Column | Description |
|---|---|
| Content Name | Title of the content item |
| Content Type | Document, Course, Video, Workflow, etc. |
| Course(s) | Associated courses containing the content |
| Learning Path(s) | Learning paths where this content is included |
| Topic(s) | Assigned topic categorization |
| Subtopic(s) | Sub-level categorization |
| Library(s) | Library location of the content |
| URL | Direct link to the content item |
| Duration Minutes | Length of content in minutes (if content admin or publisher enters a duration value the calculated duration will be overridden by this value). If no manual duration is captured we will show the calculated duration (video content only) |
| Calculated Duration | System-calculated total length of video content only (rounded up to nearest minute) |
| Video Durations | Breakdown of included video lengths (comes through as a duration e.g 0:05) |
| Difficulty | Assigned difficulty rating |
| Publisher | Who published the content |
| Created Date / Created By | When and by whom the content was created |
| Modified Date / Modified By | When and by whom it was last updated |
| Last Accessed Date / By | When and by whom the content was last used |
| Learning Tag(s) | Skills or topics linked to the content |
| Command Tag(s) | Tags tied to software commands |
| Keywords | Assigned meta data that assists with search queries |
| Folder / Parent Folder / Path | Content location hierarchy |
Refreshing, Exporting and Scheduling Reports
Peak Reporting gives flexibility to keep insights actionable:
- Refresh – Update dashboards and tables with the latest data.
- Export – Download detailed tables in Excel or CSV for deeper analysis.
- Schedule – Automate recurring exports or alerts to stay informed on a weekly, monthly, or quarterly basis.
Best Practice: Schedule monthly exports for governance audits, and weekly alerts for adoption monitoring by project or business unit.