Applies To:
- Users
- Admins
Common Causes/Issues:
An introductory overview of Pinnacle Series.
Solution Overview:
Your platform for learning, productivity, and on-demand answers - right when you need them.
Search. Solve. Learn.
Pinnacle Series isn’t just for training - it’s your daily productivity companion.
Whether you’re looking to upskill over time or solve a challenge in the moment, you have three powerful ways to find the right information:
- Global Search – Type a keyword or phrase into the top-right corner. You’ll get instant access to videos, guides, workflows, and documents - curated for your tools, role, and industry.
- Library Browsing – Explore structured content organized by discipline, product, or job function. Great for discovering new topics or diving deep into a learning path.
- AI Chat – Stuck on a task? Ask the AI Chat for step-by-step help, quick references, or learning suggestions. It’s your digital expert, ready 24/7.
Tip: Whether you need to learn something new or troubleshoot on the fly, Pinnacle Series delivers the right knowledge at the right time.
Helpful Resources:
Enroll in Learning That Matters to You
Pinnacle Series gives you control over your growth - no waiting for assignments.
- Choose courses or full learning paths aligned to your role, project needs, or career goals
- Learn at your own pace, on your own schedule - whether you need a quick refresher or deep skill-building
- Track your progress seamlessly with intuitive platform indicators and notifications
- For selected paths, the KnowledgeSmart integration provides personalized learning based on your skill gaps—so you can focus where it counts most
Learning should be flexible, relevant, and efficient - and with Pinnacle Series, it is.
Helpful Resources:
Personalize Your User Profile
Customize your experience by setting up your user profile.
- Upload a profile image to personalize your experience
- Select your preferred language to view translated navigation and content
- Install and activate Pinnacle Series User Tools for enhanced functionality
Helpful Resources:
Your Day 1 Goals
- Use Global Search and the interactive filter panel to find something helpful
- Explore your libraries and self-enroll in a course relevant to your role or project
- Use AI Chat for step-by-step support without leaving your workflow
- Bookmark a resource for quick access later on
- Enroll in Navigating Your Pinnacle Series User Journey for structured onboarding
You’re Ready
Solve challenges. Build skills. Stay productive.
That’s the Pinnacle Series advantage - starting today.
Flexible, relevant, and efficient - this is learning that works around you.
Still Need Help?