Quick Answer
If a question has multiple correct answers, selecting only one correct option will still result in the question being marked incorrect.
What This Article Helps With
This article helps users understand why a question may be marked incorrect even when they selected a correct answer, by explaining that some quiz questions require multiple correct responses to be chosen. It reduces frustration, prevents unnecessary retakes, and builds confidence that the system is working as expected, while also guiding learners to approach questions more carefully and helping content owners improve how their quizzes are designed.
Why This Happens
Some SCORM quiz questions are configured as multiple-response questions, meaning:
- More than one answer is correct
- All correct answers must be selected
- Partial selection = incorrect result
Even if a selected answer is correct, the system evaluates the entire response, not individual selections.
What You Might See
- A selected answer labeled as “Correct”
- But the overall question marked incorrect
This can feel confusing, but it means:
The selected answer is correct, but additional correct answers were not selected.
Helpful Tips
Look for multiple-answer questions
If a question allows more than one answer, make sure you select all options that apply—not just one.
Read the question carefully
Phrases like “select all that apply” or “which of the following” often indicate multiple correct answers.
Don’t assume one correct answer is enough
Even if one option is correct, the question will be marked incorrect if other correct answers are missed.
Review all options before submitting
Take a moment to evaluate each answer choice to ensure you haven’t overlooked anything.
Use feedback as a guide
If your answer is marked incorrect, revisit the question and consider whether additional answers may also be correct.
Take your time
Rushing through questions increases the chance of missing multiple correct responses.
Common Questions
Why Doesn’t the System Show Missing Answers?
To protect assessment integrity:
- The system does not reveal which correct answers were missed
- Showing them would effectively give away the answer key