Quick Answer
External Learning records do not update the main activity dashboard or standard Learning Reports in Pinnacle Series; they are tracked separately and only appear in the External Learning Report.
What This Article Helps With
This article is for Pinnacle Series Administrators and reporting users who want to know whether External Learning records affect dashboard metrics, such as total completed courses.
Why External Learning Records Don't Appear in Standard Reports
External Learning is completed outside the Pinnacle Series learning catalog, so these records are tracked separately from catalog-based activity. Metrics such as total completed courses in standard Pinnacle Series Learning Reports are limited strictly to Pinnacle Series-based learning activity and do not include External Learning records.
Where to View External Learning Records
All newly added and historical External Learning records are captured and available exclusively within the External Learning Report.
Common Questions
If I add new External Learning records, will they be reflected in the "total completed courses" metric?
No. External Learning records are tracked separately in the External Learning Report and do not affect the "total completed courses" metric or other standard Learning Report totals.