Quick Answer
Pinnacle Series administrators access the Administration Portal by logging in to the Pinnacle Series Portal and selecting Administration Portal, which only appears for accounts with at least one administrative permission, such as Administrator, Reporting Administrator, or Assignment Administrator.
What This Article Helps With
This article explains how to log in to the Pinnacle Series Administration Portal and lists the permissions that control which admin areas a given account can see once inside it.
How to Log In to the Pinnacle Series Admin Area
- Go to the Pinnacle Series Portal at https://portal.pinnacleseries.com/#/login.
- Enter your Pinnacle Series credentials and sign in.
- Select Administration Portal. This option only appears if your account has at least one administrative permission.
Confirm that the Administration Portal opens. The specific menu options you see depend on which permissions are assigned to your account, so you may not see every option described elsewhere in the admin documentation.
Permissions That Control Admin Area Access
Your account's visibility inside the Administration Portal depends on which of the following permissions are assigned to it:
- Administrator
- Reporting Administrator
- Reporting Manager
- Content Administrator
- Content Publisher
- Content Author
- Assignment Administrator
- View Sensitive Information
- Manage Portal Branding and Customization
Helpful Tips
- If Administration Portal does not appear after you log in, your account does not currently have any of the permissions listed above. Contact your Pinnacle Series administrator to request access.
Common Questions
Why don't I see the Administration Portal option after logging in?
Your account does not have any of the administrative permissions listed above. Ask your Pinnacle Series administrator to assign the permission for the admin area you need.
Why can I only see some menu options inside the Administration Portal?
The menu options shown inside the Administration Portal depend on which permissions are assigned to your account. An account with Content Administrator, for example, sees different options than one with Reporting Administrator.