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KnowledgeSmart
Help resources and articles about KnowledgeSmart
Eagle Point Software
KnowledgeSmart
All Categories
KnowledgeSmart Admin Features
How to login to the KnowledgeSmart Admin Area
How to add or remove Administrators for a KnowledgeSmart account
What are the different types of KnowledgeSmart Administrator?
Exporting KnowledgeSmart Administrator data
Track Admin activity in KnowledgeSmart
Understanding KnowledgeSmart linked accounts
See all 16 articles
Platform Access
How to reset your KnowledgeSmart password
Unable to login to KnowledgeSmart (Skills assessment, Survey, Skills audit, admin area or user page)
KnowledgeSmart invite and/or results emails are not being received... Why?
KnowledgeSmart Library
KnowledgeSmart Skill Audit Enhancements (July 2022 - September 2023
KnowledgeSmart library titles - Skills assessments
KnowledgeSmart library titles - Skills audits
Adding additional titles to your KnowledgeSmart library
Sharing KnowledgeSmart library content between linked accounts
How to customize a KnowledgeSmart Skills assessment
See all 15 articles
Inviting Users
Managing, exporting and uploading users in KnowledgeSmart
How to invite users to a Skills assessment, Survey or Skills audit
How to set up an assessment from a browser... used when interviewees visit your office
Self-inviting to a KnowledgeSmart Skills assessment, Exam, Survey or Skills audit
How to customize a Skills assessment invite email
Invite history for Skills assessments
See all 14 articles
KnowledgeSmart Applications
Skills assessments, Exams, Surveys and Skills audits; what are they and when to use them
What is the difference between a Skills assessment and a Skills audit?
Use cases for Skills assessments
An overview of the KnowledgeSmart admin dashboard Home pages
Understanding KnowledgeSmart user datafields
Managing, uploading and exporting multiple Teams in KnowledgeSmart
See all 11 articles
Admin Settings
Choosing your own KnowledgeSmart admin password
How to change Skills assessment feedback settings
Hide Skills assessment scores on report
Adding company branding to KnowledgeSmart screens and reports
KnowledgeSmart User Interface Options
Customizing Skills audit skills ratings
See all 8 articles
Results Analysis
KnowledgeSmart Power BI v12 - User Guide
Viewing and filtering KnowledgeSmart Skills assessment results data
Exporting KnowledgeSmart Skills assessment results data
KnowledgeSmart Skills assessment results analysis in Power BI
Viewing and filtering KnowledgeSmart Skills audit results data
Exporting KnowledgeSmart Skills audit results data
See all 11 articles
KnowledgeSmart API
KnowledgeSmart API guidance