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KnowledgeSmart Expiry Date and Time Zones

Applies To:

  • Content Managers
    Training Managers
  • KnowledgeSmart administrators

 

Common Causes/Issues:

  • You would like to understand what logic drives the KnowledgeSmart expiry date to assess how users will be impacted in different time zones.

Solution Overview:

The KnowledgeSmart Expiry date logic ensures the validity of invites by comparing the current date and time with the expiry date and time stored in the system. Here's a breakdown of how it works:

  1. Expiry Date and Time Storage:

    • The Expiry Date and Time are stored in the system at midnight GMT.
    • This ensures consistency in time zone handling and simplifies calculations.

  2. Grace Period Adjustment:

    • To accommodate users up to 12 hours behind GMT, a grace period of 12 hours is added to the current date and time.
    • This allows users from different time zones to access the system without being disadvantaged.

  3. Validity Check:

    • The system checks if (CurrentDateAndTime - 12 hours) is less than (ExpiryDateAndTime + 1 day).
    • If this condition is met, the invite is considered valid.
    • By adding 1 day to the expiry date, it allows users to access the system on the full day of the expiry date, inclusive of the time zone differences.

  4. Handling Time Zone Variations:

    • The logic ensures fairness for users across different time zones by providing a standardized approach to expiry date calculations.
    • Users are granted access based on the expiry date in their local time zone, accounting for potential differences in time zones.

  5. Implementation Considerations:

    • Ensure consistent handling of time zones throughout the system to avoid discrepancies.
    • Implement robust error-handling mechanisms to address any edge cases or exceptions that may arise during date and time calculations.

Tactical Rundown:

  • The logic for the KnowledgeSmart Expiry date is as follows:
    • If (CurrentDateAndTime - 12hours) is less than (ExpiryDateAndTime + 1day) then the invite is valid
    • The Expiry Date And Time is stored at midnight GMT and we add 12 hours as a grace period to CurrentDateAndTime to allow for anyone 12 hours behind GMT.

 

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