Applies To:
KnowledgeSmart Principal Administrators, Library Administrators and Users & Invites Administrators.
Common Causes/Issues:
You want to customize your Skills audit invite email text.
Solution Overview:
KnowledgeSmart administrators have a couple of options for adding custom copy to Skills audit invite mails.
Option one
The default invite email text appears in the Skills 'Invites > Invite users' page of the KnowledgeSmart admin dashboard.
From this page, an administrator can overwrite the default text, in the 'Email Subject Line' field and in the 'Your message' field, on a per invite basis. You have a maximum of 800 characters for your Skills audit invite message.
The Skills audit link, username and password will be automatically appended to the bottom of the invite email, so users can login to their Skills audit. (NB, the username and password does not display on invites sent to users who also have system administrator status).
Option two
Alternatively, you can write your own custom invites, which overwrite the default message.
To do this, go to the Skills 'Invite text - survey' page. From here, you can enter your custom invite text and email subject header. You have a maximum of 800 characters for your invite text.
Click 'Save' to register the changes. This custom text will now replace the default message on all Skills audit invites sent from the account.
The custom invite text appears on the main Skills audit invites page.
Click the 'Revert to default text' button at any time to display the default invite message.
Related Article(s):
How to invite users to a Skills assessment, Survey or Skills audit
Invite history for Skills audits