KnowledgeSmart Principal Administrators, Library Administrators and Users & Invites Administrators.
You want to customize your Survey invite email text.
KnowledgeSmart administrators have a couple of options for adding custom copy to Survey invite mails.
The default invite email text appears in the Survey 'Invites > Invite users' page of the KnowledgeSmart admin dashboard.
From this page, an administrator can overwrite the default text, in the 'Email Subject Line' field and in the 'Your message' field, on a per invite basis. You have a maximum of 800 characters for your Survey invite message.
The Survey link, username and password will be automatically appended to the bottom of the invite email, so users can login to their Survey. (NB, the username and password does not display on invites sent to users who also have system administrator status).
Alternatively, you can write your own custom invites, which overwrite the default message.
To do this, go to the Survey 'Invite text - survey' page. From here, you can enter your custom invite text and email subject header. You have a maximum of 800 characters for your invite text.
Click 'Save' to register the changes. This custom text will now replace the default message on all Survey invites sent from the account.
The custom invite text appears on the main Survey invites page.
Click the 'Revert to default text' button at any time to display the default invite message.