Applies To:
KnowledgeSmart Principal Administrators and Users & Invites Administrators.
Common Causes/Issues:
You want to send reminder emails to your Skills assessment candidates.
Solution Overview:
KnowledgeSmart administrators have the option of creating reminder emails for assessment invites.
To manage reminders, go to Invites > Reminders and check the required boxes.
Reminders can be sent once, or on a repeat basis. Use the 'Send candidate reminder email' tool (select 1-31 days) and the 'Repeat' tool to manage these options.
Admins can choose to send a generic system email, or write a custom message using the space provided.
To revert to the default KS reminder text, simply delete the custom text from the 'Your message' box and hit 'Save'.
Related Article(s):
How to invite users to a Skills assessment, Survey or Skills audit
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