Applies To:
Learning Manager/ Content Manager
Common Causes/Issues:
- You would like to implement some governance rules for using KnowledgeSmart skill assessments, audits and general surveys.
- This article provides an overview of the Skills Assessment Policy and the Assessor Training Manual, essential resources for administering and managing skills assessments within our organization using the KnowledgeSmart platform. The Skills Assessment Policy outlines the key principles, objectives, and compliance standards to ensure fair and accurate evaluation of employee skills. Meanwhile, the Assessor Training Manual serves as a practical guide for assessors, detailing procedures for conducting assessments, managing user data, and providing feedback. Together, these documents form the foundation for maintaining consistency, integrity, and effectiveness in the assessment process, helping both assessors and employees succeed in their roles.
Solution Overview:
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This article provides an overview of the Skills Assessment Policy and the Assessor Training Manual, essential resources for administering and managing skills assessments within our organization using the KnowledgeSmart platform. The Skills Assessment Policy outlines the key principles, objectives, and compliance standards to ensure fair and accurate evaluation of employee skills. Meanwhile, the Assessor Training Manual serves as a practical guide for assessors, detailing procedures for conducting assessments, managing user data, and providing feedback. Together, these documents form the foundation for maintaining consistency, integrity, and effectiveness in the assessment process, helping both assessors and employees succeed in their roles.
- We curated a skill assessment policy template ready to use or personalize to your exact needs.
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This document outlines the comprehensive policy for conducting skills assessments within the company using the KnowledgeSmart platform. It emphasizes the importance of continual development and evaluation of staff skills to stay competitive. The document covers the following key aspects:
- Purpose: To provide a structured approach to integrating skills assessments into company culture and align them with organizational goals.
- Roles and Responsibilities: This section defines the roles of various stakeholders, including the policy owner, HR department, IT, assessors, department heads, and employees.
- Data Security and GDPR Compliance: This area focuses on safeguarding personal data in compliance with GDPR and implementing password management and data protection measures.
- Assessment Strategy: This section details principles like validity, reliability, fairness, and equity in assessments and explains how they are used for employee development and organizational advancement.
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Long-Term Impact: Describes how skills assessments contribute to strategic decision-making, talent management, and improving organizational efficiency through project team optimization and workforce planning. The document provides a full set of guidelines for implementing, maintaining, and auditing assessment processes to ensure continuous improvement and alignment with business objectives.
- We also curated a skill assessment assessor training manual, which will be helpful when onboarding new administrators tasked with rolling out your assessment plans.
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This manual serves as a guide for assessors administering and evaluating KnowledgeSmart assessments. It covers:
- Understanding the Platform: Introduces assessors to the KnowledgeSmart tools, including its interface and capabilities for assessing skills in the Architecture, Engineering, and Construction (AEC) sectors.
- Roles and Responsibilities: This section outlines the steps assessors must take, from setting up assessment environments to ensuring technical readiness, conducting assessments, and providing feedback.
- Standardization of Materials: This section provides guidelines for maintaining consistency in assessment materials, including naming conventions, category tags, and review processes.
- User Management: Explains how assessors can manage user data and test invites within the system.
- Conducting Assessments: Describes how to effectively administer tests, monitor compliance, and manage time during assessments.
- Providing Feedback: Guides assessors on managing feedback settings and delivering actionable feedback to candidates. The manual emphasizes the importance of maintaining fairness, accuracy, and integrity throughout the assessment process, ensuring that assessments are aligned with company standards and goals.
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