Applies To:
KnowledgeSmart Administrators.
Common Causes/Issues:
- You have a number of team members listed as administrators on your KnowledgeSmart admin dashboard and you would like to track their activities.
Solution Overview:
- There is an export available from the 'Accounts' menu that tracks activities by session ID and date.
Tactical Rundown:
- Log into the KnowledgeSmart admin dashboard or take advantage of the unified login via the Pinnacle Series admin browser.
- Navigate to the 'Accounts' menu and sub-menu 'Your accounts'.
- Look for the 'Export admin activity log' button below.
- Click the button to download a .csv export of your admin activity log.
- Format your data export as needed or connect it to a business intelligence dashboard e.g. Power BI to track admin activity on the platform.
Related Article(s):
How to log into the KnowledgeSmart Admin Area
What are the different types of KnowledgeSmart Administrator?
Exporting KnowledgeSmart Administrator Data
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