Can Subscription Content be Exported to SCORM

Quick Answer

Pinnacle Series SCORM export creates a SCORM proxy package that launches Pinnacle Series content from an external LMS, so the content stays hosted in Pinnacle Series, updates automatically, and reports completion back to the LMS.

What This Article Helps With

This article explains what a Pinnacle Series SCORM export is, how a SCORM proxy package works, and which Learning Paths and Courses can be exported. It applies to content administrators who want learners to launch Pinnacle Series content from SuccessFactors or another SCORM-compliant LMS.

How a SCORM Proxy Package Works

The learner launches the SCORM proxy package from the LMS.
The LMS redirects the learner into Pinnacle Series.
Pinnacle Series matches the learner to their Pinnacle Series user. On the first launch, the learner may be asked to verify their email address once.
Pinnacle Series validates the user and the subscription entitlement.
Pinnacle Series applies the content visibility and share settings for the Library.
The learner completes the Learning Path or Course inside Pinnacle Series.
Pinnacle Series sends the completion status back to the LMS.

Content Updates in Exported SCORM Packages

A SCORM proxy package does not contain a copy of the Pinnacle Series content. When Eagle Point Software updates a Learning Path or Course in Pinnacle Series, learners who launch the existing SCORM proxy package see the updated content automatically. The SCORM proxy package does not need to be exported or uploaded to the LMS again.

Which Content Can Be Exported to SCORM

SCORM export is available only on request.
Only selected Learning Paths published by Eagle Point Software and Ascent can be exported to SCORM.
A whole exportable Learning Path can be exported as one SCORM proxy package.
A single Course within an exportable Learning Path can be exported as its own SCORM proxy package.
A copy of a Learning Path or Course cannot be exported to SCORM.

Capabilities Kept With SCORM Export

When a learner launches Pinnacle Series content through a SCORM proxy package, Pinnacle Series still provides:

User validation and subscription entitlement checks
Content visibility and share settings
Enrollment history
Completion synchronization with the LMS
Tenant-level governance and access control

Features Available Only in Native Pinnacle Series

A SCORM proxy package gives the learner access only to the exported Learning Path or Course. Searching and browsing other content, related learning recommendations, assessment-driven Personalized Learning, SPARK nano-learning, and workflows and SOPs are available only when learners use Pinnacle Series directly.

When Learners Return to the LMS

A learner who launched Pinnacle Series content from a SCORM proxy package returns to the LMS when:

The Pinnacle Series session times out after a period of inactivity.
The learner completes the Course or Learning Path.
The learner selects the browser back button.

Common Questions

Do I need to re-export a SCORM package when Pinnacle Series content is updated?

No. A SCORM proxy package launches the current version of the content in Pinnacle Series, so Learning Path and Course updates appear automatically without a new export.

Can I export a copy of a Learning Path or Course to SCORM?

No. A copied Learning Path or Course is separate content that is not associated with the original. The copy is not in the SCORM export Library, so the SCORM export options are not available for it, and the copy does not receive updates made to the original.