You want to replace your temporary KnowledgeSmart password with your own password.
When you are assigned your initial password by the KnowledgeSmart system, it is generated by a software program. Consequently, it is a random series of characters and numbers. When you first login to your admin dashboard, we suggest you change your system generated password, to one of your own choosing.
Go to Settings > Passwords. Copy & paste your system password in the first box. Enter your own password in box 2 and repeat in box 3. Then select the 'Change password' button to confirm your changes.
View this article for information on how to reset your KnowledgeSmart password:
If you have two or more accounts, you can assign Settings changes across multiple accounts at the same time. Click on the 'Show linked accounts' link in the orange bar, select the account(s) you want to be included in your Settings update and hit the 'Save' button to register your changes.
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