Quick Answer
Deleting a KnowledgeSmart invite or result removes the matching assessment record from Assignments > Enrollment History in Pinnacle Series, but deleting the KnowledgeSmart assessment itself keeps the record visible so users can still view enrollment details and enroll in Personalized Learning.
What This Article Helps With
This article explains how assessment records in the Pinnacle Series Enrollment History area respond when an invite, a result, or an assessment is deleted in KnowledgeSmart. The behaviour applies to assessment records with a status of Completed or Expired. The guidance is relevant to administrators managing KnowledgeSmart data and to users reviewing their assessment history.
What You Might See
- A Completed or Expired assessment record no longer appears in a user's Assignments > Enrollment History area.
- An assessment record still appears in Enrollment History even though the assessment has been deleted in KnowledgeSmart.
What Happens to Enrollment History When KnowledgeSmart Data Is Deleted
- Invite or result deleted: The assessment record is removed from the user's Assignments > Enrollment History area, whether the record status is Completed or Expired.
- Completed assessment deleted: The assessment record remains in Enrollment History. Users can view enrollment details and enroll in Personalized Learning.
- Expired assessment deleted: The assessment record remains in Enrollment History. Users can view enrollment details and access Personalized Learning.
Options Available for Records of Deleted Assessments
When an assessment is deleted in KnowledgeSmart, the options available on the Enrollment History record depend on the record's status.
- Completed records: View Enrollment Details opens the Enrollment Details modal so users can review the assessment history. Enroll in Personalized Learning opens the Enroll in Personalized Learning? modal so users can access relevant Learning Paths.
- Expired records: View Enrollment Details opens the Enrollment Details modal. Users can still enroll in Personalized Learning from the Enrollment Details modal or the Enroll in Personalized Learning? modal.
How to Review an Assessment Record and Enroll in Personalized Learning
- Open Assignments.
- Select Enrollment History.
- Locate the relevant assessment record.
- Check whether the record status is Completed or Expired.
- Select View Enrollment Details to open the Enrollment Details modal and review the assessment history.
- Select Enroll in Personalized Learning.
- Confirm that the Enroll in Personalized Learning? modal opens for the selected assessment record.
Helpful Tips
- Deleting an invite or a result in KnowledgeSmart removes the corresponding Pinnacle Series Enrollment History record regardless of its status. To keep an assessment record visible to the user, avoid deleting the KnowledgeSmart invite or result.
- For the full self-enrollment flow, see How to self-enroll into a KnowledgeSmart assessment from Pinnacle Series.
Common Questions
What happens if an invite or result is deleted in KnowledgeSmart?
The corresponding assessment record is removed from the user's Assignments > Enrollment History area in Pinnacle Series, regardless of whether the record status is Completed or Expired.
Will users lose access to Personalized Learning if an assessment is deleted in KnowledgeSmart?
No. When an assessment is deleted in KnowledgeSmart, users can still enroll in Personalized Learning through the Enrollment Details modal or the Enroll in Personalized Learning? modal.
Can users view enrollment details for a deleted assessment?
Yes. The View Enrollment Details option remains available on Enrollment History records for both Completed and Expired assessments that have been deleted in KnowledgeSmart.