Applies To:
- Content Managers
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Users
Common Causes/Issues:
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You would like to learn more about the Pinnacle Series Command Launcher.
Solution Overview:
- The Pinnacle Command Launcher is a browser add-on that is required for launching Autodesk commands and/or opening local/network documents.
- The command launcher installation unpacks plugins that allow the Pinnacle Series platform to trigger alter disk commands.
- This thin client application allows the user's web browser to safely access the tools via a hyperlink.
- If a user clicks a hyperlink in Pinnacle Series that requires this add-on, a message will display notifying the user that Pinnacle Command Launcher must be installed.
- Users must first download the Pinnacle Series user tools, a small .msi file, then install the application.
- If you do not see the download link on the Profile & Settings page, your organization might have opted to centrally manage the deployment. Reach out to your Pinnacle Series administrative team.
- You must have administrative permissions to install software on your system.
- Once installed you must go to your user profile and select 'activate on this device'. Without this step the command launcher will not work as expected.
- You must also close your browser and reopen.
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Below is an example of a tool link within a step of a Pinnacle Series workflow which has been associated with a specific Autodesk command.
Related Article(s):
How to install the Pinnacle Series user tools
Deploying Pinnacle Series User Tools
Still Need Help?