Applies To:
- Content Managers
- Users
Common Causes/Issues:
- You would like to learn more about the Pinnacle Series Command Launcher.
Solution Overview:
- The Pinnacle Command Launcher is a browser add-on that is required for launching Autodesk commands and/or opening local/network documents.
- This thin client application allows the user's web browser to safely access the tools via a hyperlink.
- If a user clicks a hyperlink in Pinnacle Series that requires this add-on, a message will display notifying the user that Pinnacle Command Launcher must be installed.
- Users must first download the Pinnacle Series user tools, a small .msi file, then install the application.
- If you do not see the download link from your Pinnacle Series home page your organization might have opted to centrally manage the deployment. Reach out to your Pinnacle Series administrative team.
- You must have administrative permissions to install software on your system.
- Once installed you must go to your user profile and select 'activate on this device'. Without this step the command launcher will not work as expected.
- You must also close your browser and reopen.
- Below is an example of a tool link within a step of a Pinnacle Series workflow which has been associated with a specific Autodesk command.
Related Article(s):
How to create a tool link that fires up an Autodesk Command
How to install the Pinnacle Series user tools
Deploying Pinnacle Series User Tools
Still Need Help?