Applies To:
Technical administrators.
Common Causes/Issues
- You would like users to take advantage of the related learning plugin for AutoCAD, Revit, and AutoCAD Civil 3D, AutoCAD Plant 3D, Navisworks and Inventor
- You would like users to reference software command links referenced in Pinnacle Series workflows.
Solution Overview
- The Pinnacle Series User Tools are a packaged set of small applications deployed to end-user systems for added platform functionality.
- The User Tools include the Pinnacle Command Launcher/Related Learning Topics plugin and the Workflow Editor.
- The Pinnacle Series Command launcher is a thin client application that establishes bidirectional communication between Pinnacle Series and Autodesk products.
- The Command Launcher installation unpacks "plug-ins" that allow Pinnacle Series tool links to trigger Autodesk commands.
- These same plugins also allow the Pinnacle Series to access Related Learning Topics when a user clicks a command in certain Autodesk products.
- The Command Launcher also enables Pinnacle Series to open local files associated with tool links in assets.
- The Workflow Editor enables the ability to create and edit workflows in the Pinnacle Series Administration Portal.
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You must have administrative privileges on your system to install the Pinnacle Series User Tools.
If you don't have these permissions, please reach out to your IT department.
Tactical Solution
- The Pinnacle User Tools download link can be found on your Profile & Settings page.
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Click your user icon in the upper-right corner and select Profile & Settings from the menu.
- If the 'Download Add-ons' section on this page is unavailable, please contact your administrator to request access.
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You can also use the following link to install the Pinnacle Series User Tools:
Download Pinnacle Series User Tools. - After you download the MSI file onto your system, then go ahead and execute the installer.
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Step through the installation options to complete the installation onto your system.
- To enable Pinnacle Series Related Learning Topics, you must activate the User Tools on your device.
- Click your user icon in the upper-right corner and select Profile & Settings from the menu.
- Then click "Activate on this Device" to initialize the command tools
Important: After installing the user tools, the browser must be fully closed and reopened to activate them. A simple refresh or signing out and back in will not enable the tools.
Related Assets
Installing Pinnacle Series User Tools
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