Applies To:
Technical administrators.
Common Causes/Issues:
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You would like users to have the ability to view offline learning content.
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You would like users to take advantage of the related learning plugin for AutoCAD, Revit, and AutoCAD Civil 3D, AutoCAD Plant 3D, Navisworks and Inventor
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You would like users to reference software command links referenced in Pinnacle Series workflows.
Solution Overview:
- The Pinnacle Series User Tools are a packaged set of small applications deployed to end-user systems for added platform functionality.
- The User Tools include the Pinnacle Command Launcher and the Offline Viewer.
- The Pinnacle Series Command launcher is a thin client application that establishes bidirectional communication between Pinnacle Series and Autodesk products.
- The Command Launcher installation unpacks "plug-ins" that allow Pinnacle Series tool links to trigger Autodesk commands.
- These same plugins also allow the Pinnacle Series to access Related Learning Topics when a user clicks a command in certain Autodesk products.
- The Command Launcher also enables Pinnacle Series to open local files associated with tool links in assets.
- The Pinnacle Series Offline Viewer is a thin client application used to view offline content.
- Once installed, the Pinnacle Offline Viewer will appear as a shortcut on your desktop.
- You can open the Offline Viewer to access all Pinnacle Series content you downloaded.
- You must have administrative privileges on your system to install the Pinnacle Series User Tools.
If you don't have these permissions, please reach out to your IT department.
Tactical Solution:
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The Pinnacle User Tools download is on your Pinnacle Series home page.
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You can also type the following URL in your browser: www.eaglepoint.com/downloads/pinnacle/pinnacletools.msi.
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You can download the MSI file onto your system, then go ahead and execute the installer.
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Step through the installation options to complete the installation onto your system.
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When the installation has been completed, you will see the "Pinnacle Series Offline Viewer" shortcut on your desktop.
Related Pinnacle Series Assets:
Installing Pinnacle Series User Tools
Still Need Help?