Applies To:
- Users
- Content Managers
Common Causes/Issues:
- You would like to provide feedback or make a suggestion on an asset in Pinnacle Series
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You would like to learn how suggestions are handled.
Solution Overview:
- Feedback and Suggestions can be made on both Public and Custom content using the Send Feedback option below each Pinnacle Series asset.
- Your comment will be sent to the Publisher of the asset for review.
- Suggestions made on Public content will go to the publisher of the subscription while suggestions on custom content will go to your Content team.
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To learn how your organization handles feedback and suggestions reach out to a member of your Content Team or Pinnacle Series administrator.
Tactical Rundown:
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Above the asset, select the 'Send Feedback' button.
- In the Send Feedback for Publisher dialog, enter a note or message that you want to share with the content Publisher, then click 'Send'.
NOTE: Your comments are linked to the asset so your content team can easily identify the asset you are commenting on.
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