Quick Answer
To give feedback on a Pinnacle Series asset, select Send Feedback in the toolbar above the asset, write your comment, and select Send; feedback on Public content is routed to the subscription's publisher, while feedback on Custom content is routed to your organization's Content team.
What This Article Helps With
This article explains how to send feedback or a suggestion on a Pinnacle Series asset, and how that feedback is routed depending on the content type. It applies to users and Content Managers.
How to Send Feedback on an Asset
- Open the asset. In the toolbar in the upper right of the page, locate the Send Feedback icon (alongside the bookmark, share, and like icons) and select it.
- In the Send Feedback for Publisher dialog, write your comment.
- Select Send.
Your comment is linked to the asset, which helps the receiving team identify what you were commenting on.
How Feedback Is Routed
- Public content: Feedback goes to the publisher of the subscription.
- Custom content: Feedback goes to your organization's Content team.
Common Questions
Who sees my feedback on an asset?
It depends on the content type: feedback on Public content goes to the subscription's publisher, while feedback on Custom content goes to your organization's Content team.
How do I find out how my organization handles content feedback?
Contact a member of your Content team or a Pinnacle Series Administrator.