Quick Answer
In Pinnacle Series, moving content to a restricted Archive folder keeps access records and metadata in reporting; unpublishing keeps access records but shows null Topic(s), Subtopic(s), Library(s), and Attribute(s); and moving content to the Recycle Bin removes the content from reporting immediately.
What This Article Helps With
This reference article compares the ways to retire or update content in Pinnacle Series and the effect of each on learning history and reporting. Use the comparison to choose a retirement method before changing a Course, a SCORM package, or standalone Library content.
Retiring Content: Effects on Reporting
| Action | Effect on content | Access records in reporting | Topic(s), Subtopic(s), Library(s), Attribute(s) |
|---|---|---|---|
| Move to an Archive folder restricted to the administrator Group | Hidden from learners; available to all administrators | Retained | Retained |
| Unpublish | Content is unpublished | Retained | Show null |
| Move to the Recycle Bin | Content ID no longer accessible | Removed immediately | Removed immediately |
Updating Courses: Effects on Learning History
| Action | Effect | Learning history |
|---|---|---|
| Remove a Course from a Learning Path | Course stays in the Library | Preserved |
| Replace a video or document in the same slot | Content updates | Preserved |
| Delete a video or document from a Course | Item removed | May cause incomplete progress |
| Replace a SCORM package with Upload New Package | Content updates | Preserved |
| Delete and reimport a SCORM package | New course object created | Split between old and new Course |
| Copy a Course | New Course created | Does not follow learners to the copy |
| Delete a Course from the Library | Course removed entirely | Lost permanently |
Helpful Tips
- When unsure, choose Archive rather than Delete.
- Learning history follows the course object ID. Actions that keep the same course object ID preserve learning history.
- Restrict Archive folders to the administrator Group rather than one content manager.
Common Questions
What is the safest way to retire content?
Move the content to an Archive folder restricted to the administrator Group. Archived content keeps its access records and metadata in reporting.
When should I use the Recycle Bin?
Use the Recycle Bin only when the content's learning history and reporting records are genuinely not needed. Reporting loses access to the content the moment the content is moved to the Recycle Bin.