Applies To:
- Users
- Content Managers
- Learning Managers
Common Causes/Issues:
- When you click an asset from the Assets Library nothing shows up in the search results. You would like to troubleshoot this.
Solution Overview:
- If you click an Asset title on your Pinnacle Series homepage and nothing shows up in the Search Results, it is likely that the content visibility has been turned off for that title.
- Contact your Pinnacle Series Administrator or Content Manager to request visibility for this content.
Related Article(s):
Search Results in Pinnacle Series
Adjusting Public Content Visibility
Adjusting Custom Content Visibility
Still Need Help?