Quick Answer
A Microsoft "application is not found" error during SAML SSO configuration for Pinnacle Series usually means a URL was entered into the SAML Issuer ID field instead of the correct Enterprise Application name.
What This Article Helps With
This article is for Pinnacle Series Administrators who receive a Microsoft "application is not found" error while configuring SAML Single Sign-On (SSO).
Symptoms
When setting up SAML SSO for Pinnacle Series, you may receive a Microsoft error notification stating that the application is not found.
Cause
This typically occurs when a URL is entered into the SAML Issuer ID field in the Configure SAML interface, instead of the correct Enterprise Application name.
Resolution
- Log in to Pinnacle Series and navigate to the Configure SAML interface.
- Locate the SAML Issuer ID field.
- Remove the existing URL in this field.
- Replace it with the exact name of the Enterprise Application configured for this SSO setup (for example, PinnacleSeriesSSO).
- Save your changes.
Test the SSO configuration to confirm you can sign in without the error.