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Importing SCORM Courses into Pinnacle Series

Eagle Point Software Knowledge Base

Quick Answer

To import a SCORM course into Pinnacle Series in the Peak Experience Admin Portal, go to Content > Courses (or open a Learning Path), select Add Courses > Create from SCORM Content, upload your SCORM-compliant .zip file, and select the correct launch HTML page for your authoring tool.

What This Article Helps With

  • Importing a SCORM course using the Pinnacle Admin Portal
  • Choosing the correct launch file for common SCORM authoring tools
  • Combining multiple SCORM modules into a single Learning Path
  • Troubleshooting an empty file list during SCORM import

Requirements

  • A SCORM-compliant .zip export from your authoring tool
  • Access to the Pinnacle Series Admin Portal 
  • The correct launch HTML file for your SCORM package

Multi-folder SCORM packages are not supported. Each module must be uploaded as its own course. Zip the files inside each module's own folder - not a parent folder containing multiple module folders.

How to Import a SCORM Course in Pinnacle Series

  1. Go to Content > Courses, or open an existing Learning Path.
  2. Select Add Courses.
  3. Select Create from SCORM Content.
  4. Upload your SCORM .zip file and select Continue. The page may not show immediate feedback - wait a few seconds.
  5. At Select Starting HTML Page(s), choose the correct launch file for your authoring tool (see below) and finish.

To confirm the import worked, check that the new course appears under Content > Courses (or within the Learning Path you added it to) and that it launches correctly.

If the file list at Select Starting HTML Page(s) is empty, select Back, then select Continue again.

Choosing the Correct Launch File

  • Articulate Storyline: story.html. Avoid index_lms.html, which can cause API errors.
  • Articulate Rise: index.html.
  • Adobe Captivate: index.html, or in some cases index_scorm.html, depending on your export settings.
  • Other authoring tools: look for a file such as launch.html or start.html.

Combining Multiple SCORM Modules into One Learning Path

  1. Import each module as its own separate course.
  2. Create a Learning Path.
  3. Add the imported course modules to the Learning Path in the order you want learners to complete them.

Helpful Tips

  • If a SCORM course's navigation buttons are hidden, have learners view it in full screen. On Windows, press F11. On Mac, press Control + Command + F.

Common Questions

Can I Upload a SCORM Package with Multiple Module Folders Inside One .zip File?

No. Multi-folder packages aren't supported. Each module must be uploaded as its own course, zipped from inside its own module folder.

What Do I Do if the Select Starting HTML Page(s) List Is Empty?

Select Back, then select Continue again.

How Do I Deliver Several SCORM Modules as One Structured Course?

Import each module separately, then add the resulting courses to a Learning Path in the order you want learners to complete them.

Still Need Help?

If you have questions about importing SCORM courses, log a support ticket.