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Articles about managing library content in Pinnacle Series

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Managing Library Notifications in Pinnacle Series

Applies To:

  • Pinnacle Admins
  • Content Managers

 

Common Causes/Issues:

  • You would like to notify users of new or updated content inside Pinnacle Series.
  • How can I direct others to content I have just created or edited?

     

Solution Overview:

 

Library Notifications in Pinnacle Series

Keep your teams informed instantly. Library Notifications automatically alert users when new content is added to shared libraries - ensuring visibility without the need for manual communication.
How Library Notifications Work

Library notifications automatically alert users whenever new content is added to any library they can access.

For notifications to function correctly:

  • The library must be shared with relevant users or groups.
  • The “Content added to Library” notification option must be enabled.
 

How to Enable Library Notifications

Option 1: Enable Notifications When Creating a New Library
  1. Go to Libraries in the Admin Portal.
  2. Select Create Library and configure your details.
  3. Under Notification Settings, enable “Content added to Library”.
  4. Save your library.

 
Option 2: Enable Notifications for an Existing Library
  1. Go to Libraries and select the existing library.
  2. Click Edit Library Details.
  3. Find Notification Settings and enable “Content added to Library”.
  4. Confirm the notification prompt when it appears.

 

What Happens When Content is Shared?

The following alert message will appear, requiring confirmation of sharing the content with the library. If the library is shared with fewer than 200 users, the library notifications will automatically be triggered when the 'confirm' button is clicked.
 


 

Scenario Notification Behavior
Library shared with fewer than 200 users Notifications are sent automatically.
Library shared with 200 
or more users

Admin receives a pop-up to confirm or suppress notifications.


 

 

Below is an example of a library notification in platform.
 


 

Below is an example of an email notification received after content has been added to a library with notifications toggled on.

 


 

Restrictions on Subscription Libraries

  • Subscription libraries do not support notifications.
  • Prevents mass notifications from being sent without awareness.
  • Content Partners cannot enable notifications for subscription-based libraries.
 
Best Practices
  • Use notifications strategically – Enable alerts for high‑priority content only.
  • Confirm sharing settings – Ensure users have access before enabling alerts.
  • Communicate changes – Let teams know when notifications will be active.
  • Monitor feedback – Adjust if users feel overwhelmed.
 
Key Benefits of Library Notifications
  • Keeps teams informed – Users always see the latest content.
  • Reduces manual communication – No need for announcement emails.
  • Balances notification control – Admins choose when alerts are sent.
     

Related Article(s): 

Pinnacle Series Notifications - Overview Guide


Still Need Help? 

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