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Pinnacle Series Technical Configuration

Articles about technical configuration of the Pinnacle Series platform

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How to Configure Extended Search

Eagle Point Software Knowledge Base

Quick Answer

Extended Search lets a Pinnacle Series administrator add a link to an external source — such as a company SharePoint site, wiki, intranet, or a preferred search engine — so users can continue a search outside Pinnacle Series using the same search term.

What This Article Helps With

  • Enabling Extended Search in the Pinnacle Series Administration Portal
  • Configuring a Title, Description, and Search URL for an external search source
  • Understanding how the Extended Search link appears to users in search results

How to Configure Extended Search

  1. In the Pinnacle Series Administration Portal, select the Integrations tab on the left side of the screen.
  2. Select the checkbox next to Extended Search.

  3. Select Configure.

  4. In the Configure Extended Search window, enter a Title for the external search source, such as "Continue Search on SharePoint" or the name of the source you are configuring (for example, "Google").
  5. Enter a Description that tells users what the link does — for example: "Click the link above to search within SharePoint or the intranet of your choosing."
  6. Go to the external source (your organization's SharePoint, wiki, intranet, or a preferred browser such as Google) and perform a search.
  7. Copy the resulting URL from your browser's address bar, keeping only the portion up to and including the first equal sign (=) before your search term.
  8. Paste this URL into the Search URL field.

  9. Select Save.

Example: Searching for "Eagle Point Software" in Google produces a URL beginning with https://www.google.com/search?q=. Only this portion - not the search term itself - should be copied into the Search URL field.

To confirm Extended Search is configured correctly, run a search in Pinnacle Series and check that a new entry appears at the top of the search results linking to your configured external source. Selecting it opens the external source in a new browser tab, carrying over your search term.

Helpful Tips

  • Extended Search can point to more than a search engine - a company SharePoint site, wiki, or intranet all work, as long as the destination accepts a search term appended to the end of a URL after an equal sign.
  • The Description field is shown to users, so write it to clearly explain what clicking the link will do.

Helpful Resources

Common Questions

What Happens When a User Selects the Extended Search Link?

The external source (such as SharePoint, a wiki, an intranet, or a search engine) opens in a new browser tab, carrying forward the user's search term.

Can I Configure More Than One Extended Search Source?

The available source material does not confirm whether more than one Extended Search source can be configured at the same time.

Still Need Help?

If you have questions about configuring Extended Search, log a support ticket.