Articles about managing library content in Pinnacle Series
How do I invite users from different time zones to the same Live Event?
Applies To:
Learning Managers
Content Managers
Common Causes/Issues:
You would like to create a Pinnacle Series live event for users in multiple time zones.
Solution Overview
This article will explain how to set up a Live Event Session to ensure that users across multiple time zones will have the correct time in their calendar.
Tactical Rundown:
Create a new live event - follow video guidance here - Create Live Event.
Select date and create a 'new session' or 'new recurring session'.
Click the check box to enable 'include international time zones in emails'.
Once the use completed the registration for the live event, an email will be sent to them with a .ics file, which will show the time for the live event based on their device's time zone.
Example: This live event was created in the UTC timezone.
The .ics file automatically updated to Central Time (US & Canada), based on this device's timezone.
