Applies To:
- Users
- All Admins
- Learning Manager
- Content Manager
Common Causes/Issues:
- You would like to learn the definitions of terminology or common terms you may see or hear when using the Pinnacle Series platform.
Solution Overview:
Pinnacle Series Terminology
The following list details some common terms that you may see or hear when using the Pinnacle Series.
| Asset | A piece of content housed in Pinnacle Series relating to an Asset Library and Asset Type. |
| Asset Library | A collection of assets tied to a specific topic or product. |
| Asset Type | Used to describe the delivery format of an asset such as Workflows, Documents, Videos, and Learning Paths. |
| Auto-Transcribe | Creates a transcript for a video that you upload into Pinnacle Cloud Storage. |
| Document | An asset type that offers information in short, searchable segments, typically it’s a tip or a trick, troubleshooting guide or frequently asked question. |
| Frequently Used Assets | Items that are most commonly used by a specific user. |
| Learning Centre | Area where courses and enrollment history can be viewed and accessed. |
| Management Utility | Refers to the application used to control the administration functions in Pinnacle Series. |
| My Documents | A personal document that you can create in Pinnacle Series to capture a note, tip or trick, or solution that you want to recall later. |
| Notifications | Notifies users when changes affecting their experience have happened. |
|
Pinnacle Series Admin, Admin or Pilot Admin |
The term used for the Platform Administrator for Pinnacles Series. This role has access to all Pinnacle settings including user access and permissions, content customization, and reporting. These privileges require the installation of the Pinnacle Series Management Utility. |
| Publisher |
The organization or person that created and sourced those content assets.
|
| Related | Offers suggestions to users based on their current assets within Pinnacle Series. |
| SSO | Stands for single sign-on and refers to the method that is used to sign into Pinnacle Series. |
| Trending |
Showcases assets most commonly used by the user’s organization.
|
| User Profile | Area where users customize profile picture and login information. |
| Workflow | Visible process that provides step-by-step instructions to complete a task. |
| Work Center | Area where work groups can be viewed and accessed. |
| Work Groups | A project team or group of people with commonalities; includes assets related specifically to the group of people. |
| Work Group Editor |
Describes a member of a work group that has functionality to add, edit and/or remove assets within that work group. |
| Work Group Owner |
Describes a member of a work group that has full functionality to add, edit and/or remove members and assets within that work group.
|
| Work Group User |
Describes a member of a work group that can access assets within that work group. |
Tactical Rundown:
- To learn about one of the terms above type the term into your Pinnacle Series search bar and filter to the Pinnacle Series library folder.
Related Article(s):
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