Pinnacle Series supports SCORM content created in external tools like Articulate Storyline, Rise, Adobe Captivate, and others. This article outlines best practices for importing SCORM packages, handling multi-module structures, and ensuring successful playback — whether you're using the Admin Portal (Peak) or the Management Utility (MU).

Unsupported: Multi-Folder SCORM Packages

If your exported SCORM course contains multiple folders (e.g., Module 1, Module 2, etc.), Pinnacle Series cannot import a single zip file with nested SCORM packages.

Recommended Approach

• Zip and upload each module/folder separately as its own SCORM course.
• Do not zip the folder itself — only zip the files inside.

Example:

✔️ Zip contents of folder: [ story.html, html5/, story_content/ ]
✖️ Do not zip the parent folder itself: [ FolderName/ ]

Option 1: Importing SCORM Courses in Peak (Admin Portal)

Use this method if you're managing content through the browser-based Admin Portal.

Steps:

1. Go to Content > Courses or open an existing Learning Path.
2. Click Add Courses > Create from SCORM Content.
3. Upload your .zip SCORM package.
4. After uploading:
   • Click Continue. (There may be no visual feedback — wait a few seconds.)
5. At the "Select Starting HTML Page(s)" step:
   • Choosing the Right Launch File

     Authoring Tool	Typical Start File	Notes
     Articulate Storyline	story.html	Do not choose index_lms.html — may cause API errors
     Articulate Rise	index.html	Usually safe; verify it launches the course correctly
     Adobe Captivate	index.html	Sometimes index_scorm.html — depends on export settings
     Other Tools	Look for launch.html, start.html, etc.	Choose the file that launches the course

     ❌ Avoid files named index_lms.html unless explicitly instructed by your tool’s documentation.

Option 2: Importing SCORM Courses in the Management Utility (MU)

Use this method if you're managing content through the desktop Management Utility.

Steps:

1. Right-click the target folder or Learning Path.
2. Select New Course from SCORM Content.
3. Upload your .zip SCORM package.
4. Follow the same file selection process as above.

Combining Modules into a Full Course

If your SCORM course is divided into separate modules:

• Import each module as a separate SCORM course.
• Create a Learning Path to link them in order.
• Learners can then progress through the modules sequentially.

Display & Navigation Tips

Many SCORM courses rely on navigation buttons that may be hidden unless viewed in full screen.

Instruct learners to:

• Press F11 (Windows) or Control + Command + F (Mac) to enter full screen.
• Without full screen, buttons like “Next” may be hidden, preventing progress.

Quick Reference: SCORM Import Tips

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