Applies To:

Users/ Admins/ Technical Admins/ Learning Manager/ Content Manager.

Solution Overview:

An overview of feature enhancements made to the KnowledgeSmart skill audit platform between August 2022 and September 2023.

Tactical Rundown:

Skills Audit Platform Enhancements

• New UI Option to display module descriptions
  
  • We added a new option to display module descriptions on the Skills audit UI.
  • If the option is selected as per the below configurations the end user will see the module name and the module description when completing a Skills audit.

• We added search fields to the ‘User Skills’ page in the Skills audit results area of the main admin dashboard. 
  
  
  
  
• We added a reminder mail feature for Skills audits.

• We included a new feature for Skills audit questions, which allows admins to vary the number of Skills ratings.
  • Sometimes a Skills audit may require fewer than our previous default option of 5 ratings. For example, suppose you wish to ask whether a user is certified (or not certified).
  • It could look something like this during the Skills audit:
    
• Reducing the number of answer options presented during a Skills audit is straightforward. Just leave the 'Ratings description' box blank; no choice button will be displayed to the user on the Skills audit UI.
• The example below will show only three options:
  

• To use this feature, the 'Ratings description' must be completed from number 1 onwards, with no gaps allowed.

• New Batch Upload Tool for Legacy Skills Data 
  • We added a new batch upload tool, which enables customers to capture legacy user skills and manager skills ratings. So, if a firm has previously sent a skills survey to their team, and has access to the survey content and results data, they can now easily upload it into their KS admin dashboard, for detailed results analysis alongside existing KS data.
    
    
  • There are 3 steps to the new process:
    • First, utilize the user upload tool to add the relevant users to their KS admin portal.
      
    • Next, use the skills batch edit tool to upload legacy skills survey questions. Create new skills modules, as appropriate, and, finally, create a new skills audit survey. 
      
    • Last, use the ‘Batch skills export/upload’ template to capture your legacy skills ratings data. 

• • • Go to the Skills > Results > Batch upload page and browse for your skills ratings file. Use the ‘Upload’ tool to import your legacy skills data.                                                

• • • Your skills data will display in the Skills > Results area of your admin dashboard.                   
      
                                                                             
      

Related Article(s): 

Pinnacle Series Monthly Release Notes

KnowledgeSmart Enhancements - Test (July 2022-September 2023)

KnowledgeSmart Enhancements - Survey Platform (July 2022- September 2023)

KnowledgeSmart - General Enhancements (July 2022-September 2023)

KnowledgeSmart Repairs (July 2022-September 2023)

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