Applies To:
CADLearning users and administrators.
Common Causes/Issues:
FAQ's about CADLearning custom content.
Solution Overview:
Q: How can I create custom courses?
A: You will need the role of Content Creator. Click the 'Organization' tab, then click 'Create' under the 'Custom Courses' section.
Q: How can I create a new category?
A: You will need the role of Content Creator. Click the 'Organization' tab, then click 'See All Courses' under the 'Custom Courses' section. On the left, you will see a tab for 'Categories'. Click 'Categories' and select 'Add Category'.
Q: Can I add a custom image to my category?
A: You will need the role of Content Creator. Click the 'Organization' tab, then click 'See All Courses' under the 'Custom Courses' section. On the left, you will see a tab for 'Categories'. Click 'Categories' and select the category. Click the 'Custom Image' tab to upload an image.
Q: Can I share my custom course to only certain users?
A: Yes. Click the 'Organization' tab, then click 'Content'. Click the 'Edit' button to select your custom course. Users in the group (blank group affects everyone not in a group) will now see that product in their library.
Q: Why can't users see my custom course?
A: Ensure the course has been published. Verify the course is not being restricted in the 'Organization > Content' tab. The users will also need access to whatever products have been added to the custom course.
Q: Can I add my own custom videos?
A: Yes. To do this, you will need to contact support@eaglepoint.com and request Azure Media Services integration. You will need to have an Azure subscription.
Q: Can I add my own exercise files?
A: Yes. Exercise files can be added to custom video, once Azure Media Services have been integrated. Contact support@eaglepoint.com to setup.
Q: Why isn't my custom course visible in the library?
A: Ensure the course has been published. Verify the course is not being restricted in the 'Organization > Content' tab. The users will also need access to whatever products have been added to the custom course.