Applies To:

All Pinnacle Series Administrators and Users

Solution Overview:

- This article explains how the "Trending" assets on the homepage populate, and some Frequently Asked Questions surrounding them.



Tactical Rundown:

+ What are the "Trending" assets
 - the "Trending" assets are simply the most-viewed items in the tenant within the last 14 days.

+ Frequently Asked Questions
Q. Is there a certain number of times an asset needs to be clicked before being considered                          "Trending"?
A. No, an asset doesn't need to reach a certain threshold of clicks to be Trending.

Q. Do a certain number of unique users need to click an asset before it's considered "Trending"?

 A. No, an asset doesn't need a certain number of unique interactions for it to be Trending. 

Q. Does the "Recommend" (thumbs up) button on an asset affect whether it's trending?

A. No, recommending an asset does not affect it's trending status.

Q. Do we have the ability to force what content appears in the Trending widget? For example, to highlight certain assets.

A. No, you do not have the ability to pick & choose which items get listed. The assets that populate would need to do so organically.